Logo

Hi! How can we help you today?

Search our Help Desk to find answers quickly! If you need more help, reach out to us anytime at hello@heylady.io

How do I delete my account and all my information from your platform?

My Account / Subscription

How do I delete my account and all my information from your platform?

Last updated on 10 Nov, 2025

Deleting your account means that you want to leave our community permanently so we will delete your account and remove all information. Your subscription will also end immediately.

Note: If you want to return to Hey Lady! in the future, you will need to set up a new account and profile.

To delete your account, just go to your Payment Details here and click the Delete Account button.

 

Instructions on how to delete your Hey Lady! profile

1. To delete your account, go to your profile photo on the top right corner and click Settings 

2. Click Payment Details

Image

3. Click Delete Account

Image

4. If you need help with participating in Hey Lady! instead of cancelling, please select one of the options shown (our team are always happy to help!). Click the Send request button, and someone from our team will email you with the next steps.

If you would like to proceed with cancelling, click the button No, thank you to confirm the deletion. Once you delete, your Hey Lady! subscription will end, your account will be deleted immediately and you will be logged out of the platform.

Previous

Can I get a refund? How do I get a refund?

Next