My Account / Subscription

What happens after I sign up?

Can I pause my membership?

Can I cancel my membership at any time?

Is my credit card information and personal information safe here?

How do I pause my membership?

How do I cancel my membership?

What is the difference between pausing and cancelling my membership?

I'm already logged into the platform. How do I update or change my password?

I can't log in! How do I reset my password?

If I cancel my membership, will I lose my profile and data? Can I rejoin later?

How do I update my payment or credit card details?

How do I upgrade to a Quarterly or Yearly Plan?

How do I downgrade to a Monthly or Quarterly plan?

My subscription has been cancelled! How do I reactivate it?

What's the difference between deleting my account and cancelling my subscription?

How do I delete my account and all my information from your platform?

Can I get a refund? How do I get a refund?

Hey Lady! Referral Program Terms and Conditions

Participation in our Referral Program is bound by the following definitions, terms and conditions.

How do I change my account email address?

Where do I check my payment details or my next renewal date?

Refer a friend or colleague

Invite your friends to join Hey Lady! for a FREE 7-day trial and you can earn amazing rewards! This article explains how the Hey Lady! Referral Program works, including answers to Frequently Asked Questions (FAQs).

How many times can I pause my membership?

How do I check my speaking assessment credits?

I signed up using Google so I didn’t have to create a password. How can I create one?

How can I renew my plan?