My Account / Subscription

What happens after I sign up?

Can I pause my membership?

Can I cancel my membership at any time?

Is my credit card information and personal information safe here?

How do I pause my membership?

What is the difference between pausing and cancelling my membership?

How do I cancel my membership?

I'm already logged into the platform. How do I update or change my password?

I can't log in! How do I reset my password?

If I cancel my membership, will I lose my profile and data? Can I rejoin later?

How do I update my payment or credit card details?

I'm on a monthly plan. How do I change to a quarterly or yearly plan?

My subscription has been cancelled! How do I reactivate it?

How do I delete my account and all my information from your platform?

What's the difference between deleting my account and cancelling my subscription?

Where do I check my payment details or my next renewal date?

Can I get a refund?

How do I change my account email address?

Refer a friend or colleague

You can earn credit on your Hey Lady! account when you refer someone else to join our community. This article explains how it works, including answers to Frequently Asked Questions (FAQs).

Is the 45-minute session (included with the Yearly plan) available every year/renewal?